Business hours

Monday–Friday: 08:00–17:00
Saturday, Sunday and Public holiday: closed

Hotline & Customer Support

phone: +49 (0) 6192-204-0
fax: +49 (0) 6192-204–62860

Service Requests for Packaging machines


* Mandatory Field

Address: Customer / Project No.
Line / Machine:
Request for Service Technician

Technician for

Please note that a maximum of 15 MB can be transmitted. 

Quotation request Spare-parts / Ordering of Spare-parts

For a quotation request please indicate the article-no. and needed quantity. In case an article-no. is not available, please describe the parts including where it has been mounted. It would be helpful to receive a photo of the parts for a fast and easy identification of the Spare-parts requested.


Please note that a maximum of 15 MB can be transmitted.